Methods of payment

METHODS OF PAYMENT:

Credit card

In cases of purchase of goods with Credit Card payment methods, together with the conclusion of the online transaction, the reference bank will authorize only the commitment of the amount relating to the purchase made.

In the event of cancellation of the order, both by the Customer and in the case of non-acceptance of the same by Casa Vinicola Pietro Nera srl, Casa Vinicola Pietro Nera srl will simultaneously request the cancellation of the transaction and the release of the committed amount. The release times, for some types of cards, depend exclusively on the banking system and can reach their natural expiry (24th day from the authorization date). Once the transaction has been canceled, in no case can Casa Vinicola Pietro Nera srl be held responsible for any direct or indirect damages caused by delay in the failure to release the committed amount by the banking system.

Casa Vinicola Pietro Nera srl reserves the right to charge the customer's credit card in order to avoid the expiry of the authorization of the transaction which occurs on the 23rd day.

Casa Vinicola Pietro Nera srl reserves the right to ask the Customer for supplementary information (e.g. landline telephone number) or to send copies of documents proving ownership of the Card used. In the absence of the required documentation, Casa Vinicola Pietro Nera srl reserves the right not to accept the order.

At no time during the purchase procedure is Casa Vinicola Pietro Nera srl able to know the information relating to the buyer's credit card, transmitted via secure connection directly to the website of the bank that manages the transaction. No computer archive of Casa Vinicola Pietro Nera srl will keep such data. In no case can Casa Vinicola Pietro Nera srl therefore be held responsible for any fraudulent or illegal use of credit cards by third parties, upon payment for products purchased on NeraVini.com / CavenCamuna.com

Marking

In case of purchase on delivery, an additional contribution will be applied to the total amount, clearly highlighted when choosing the payment method. Payment must be made exclusively in the manner indicated by Casa Vinicola Pietro Nera srl when ordering. The communication to the Customer of which courier will be in charge of the delivery will be carried out in the manner provided on the site. Nothing more than what is indicated at the time of the order will be due by the Customer.

Advance Bank Transfer

The Advance Bank Transfer form of payment cannot be used on all items in the catalogue. Any limitations are clearly highlighted in the shopping cart. In case of payment by bank transfer in advance, in order to reserve the goods with the availability displayed at the time of the order, it will be necessary to provide the accountant of the transfer to be sent to Casa Vinicola Pietro Nera srl (via e-mail) no later than 3 working days from the date of acceptance of the order. The shipment of the order will take place only when the amount due is actually credited to the current account of Casa Vinicola Pietro Nera srl which must take place within 7 working days from the date of acceptance of the order. Go beyond these deadlines, the order will be deemed automatically cancelled. The reason for the bank transfer must include:

• your order reference number;
• the date the order was placed;
• name and surname of the order holder

Warning: New bank details

BANCO BPM S.P.A.

IBAN: IT 45 C 05034 22900 000000105956

Payable to: Casa Vinicola Pietro Nera srl

Purchases via PayPal

In cases of purchase of goods with PayPal payment methods, together with the conclusion of the online transaction, PayPal will immediately debit the amount relating to the purchase made.

In case of cancellation of the order, both by the Customer and in case of non-acceptance of the same by Casa Vinicola Pietro Nera srl, together with the cancellation, the amount relating to the canceled goods will be credited back to the Paypal account of the customer. The crediting times on the chosen payment instrument within the Paypal account depend exclusively on PayPal and the banking system. Once the amount has been credited back to the Paypal account, in no case will Casa Vinicola Pietro Nera srl can be held responsible for any damages, direct or indirect, caused by delays in the actual crediting due to Paypal or the banking system.

Casa Vinicola Pietro Nera srl reserves the right to ask the Customer for additional information (eg landline telephone number) aimed at determining the effective ownership of the PayPal account. In the absence of the required documentation, Casa Vinicola Pietro Nera srl reserves the right not to accept the order.

At no time during the purchase process is Casa Vinicola Pietro Nera srl able to know the information relating to the buyer's credit card or the financial information of the PayPal account. In no event can Casa Vinicola Pietro Nera srl therefore be held responsible for any fraudulent or illegal use of credit cards by third parties, upon payment for products purchased on NeraVini.com / CavenCamuna.com.